Shipping policy

Revella Shipping Policy

Delivery Times

  • Processing: Orders are processed within 1–3 business days of being placed. Orders placed Friday evening or over the weekend may take slightly longer to begin processing.
  • Transit: Once processed, orders are shipped and typically arrive within 8–12 business days.

So, from order to delivery, you can generally expect your package within 9–15 business days. Because our products are shipped from our overseas supplier, delivery times can occasionally run longer due to customs processing or carrier delays outside our control.

We do our best to keep the ordering and delivery process simple. If you have any questions, contact our team at hanad.m.garad@gmail.com.

Placing an Order

  1. Go to the product page and select the options you want, then click Add to Cart.
  2. Double-check that you've selected the correct variants (size, color, etc.), then click Proceed to Checkout.
  3. Enter your shipping address on the information page and confirm all details are correct, then click Continue to Shipping.
  4. Review your shipping method and address on the Shipping page, then click Continue to Payment.
  5. Choose a payment method. We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other checkout options available in your region. All payment options are SSL-encrypted, so your information is always transmitted securely.
  6. Click Complete Order and follow the instructions to finish checkout.

If you run into any issues while ordering, contact us at hanad.m.garad@gmail.com and we'll help you sort it out.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address, and will be shown before you complete payment.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.

Delays

Occasionally, factors outside our control — customs processing, carrier delays, or high order volume — can extend delivery beyond the estimated window. If your order is taking longer than expected, reach out to hanad.m.garad@gmail.com and we'll look into it for you.